How To Activate Call Forwarding On MTN

Call forwarding is a useful feature, and you’re about to discover how to activate it on MTN effortlessly. If you’ve ever wondered how to avoid missing important calls when your phone is busy, unreachable, or you simply can’t pick up, this guide will show you exactly how to activate call forwarding on MTN. Whether you want to forward all incoming calls or just a few under certain conditions, I’ve got you covered.

What is Call Forwarding?

Call forwarding is a telecommunications feature that allows you to redirect incoming calls to another number. With MTN, you can activate call forwarding to ensure that calls are sent to your alternative number when you’re not available to answer. This could be your second phone, a colleague’s number, or even a voicemail. This way, you never miss important calls, no matter where you are or what you’re doing.

For example, imagine you’re in a meeting or traveling, and your phone isn’t accessible. Instead of letting important calls go unanswered, you can set up call forwarding so the caller is redirected to a number where someone else can attend to them, or they can leave a voicemail for you.

Why You Should Activate Call Forwarding on MTN

You might be wondering why you should activate call forwarding on MTN in the first place. The reason is simple: it gives you control over your incoming calls. Let’s say you’ve got a meeting that you can’t miss, or you’re in an area with poor network coverage—call forwarding ensures that you don’t lose touch.

You can avoid scenarios where your phone is unreachable, switched off, or where your hands are full and you just can’t pick up. Plus, if you use multiple devices, activating call forwarding helps to ensure that all your calls are routed to the right place, no matter which device you’re using.

Benefits of Call Forwarding on MTN

Never Miss an Important Call: With call forwarding, you can rest assured that important calls will always be answered, whether by you or someone else.
Flexibility: Whether you are in a different city, on vacation, or busy in a meeting, you can redirect your calls to another phone.
Enhanced Privacy: You can forward calls to a different number without disclosing your main contact number.
Professionalism: If you manage a business line, you can ensure that your customers always get through to someone, even if you’re not around.

How To Activate Call Forwarding On MTN

So how exactly do you activate call forwarding on MTN? Don’t worry, the process is quite simple, and you can set it up within minutes.

Activate Call Forwarding for All Incoming Calls

To activate call forwarding for all incoming calls, you can follow these simple steps:

Dial 21 followed by the number you want to forward your calls to. For example, if you want to forward calls to 08031234567, you would dial 2108031234567# and press the call button.
Wait for the confirmation message from MTN.
Your calls will now be forwarded to the specified number.

This feature is helpful when you’re traveling or when you want all calls to go to another number regardless of your phone’s status.

Activate Call Forwarding When Busy, Unreachable, or No Answer

Sometimes, you don’t want to forward all calls. Maybe you just want calls to be forwarded when your phone is busy, unreachable, or you’re unable to answer. Here’s how to do that:

When Busy: Dial 67 followed by the number you want to forward calls to, then press # and hit the call button. For example, 6708031234567#.
When Unreachable: Dial 62 followed by the desired forwarding number, press #, and hit the call button. For example, 6208031234567#.
When No Answer: Dial 61 followed by the forwarding number, press #, and hit the call button. For example, 6108031234567#.

After dialing these codes, you will receive a confirmation message. Call forwarding will now be activated based on the specific condition you selected.

How To Deactivate Call Forwarding on MTN

If you want to turn off call forwarding, you can do it just as easily. Here’s how to deactivate call forwarding on MTN:

For all call forwarding settings, dial ##21# and press the call button.
To deactivate call forwarding when busy, dial ##67# and press the call button.
To deactivate call forwarding when unreachable, dial ##62# and press the call button.
To deactivate call forwarding when no answer, dial ##61# and press the call button.

After following these steps, MTN will send you a confirmation message stating that call forwarding has been deactivated.

MTN Call Forwarding Codes You Should Know

It’s essential to know the specific codes for activating and deactivating call forwarding on MTN. Here’s a quick reference list of the codes for your convenience:

Activate Call Forwarding for All Calls: Dial 21 followed by the number, then #.
Activate Call Forwarding When Busy: Dial 67 followed by the number, then #.
Activate Call Forwarding When Unreachable: Dial 62 followed by the number, then #.
Activate Call Forwarding When No Answer: Dial 61 followed by the number, then #.
Deactivate Call Forwarding for All Calls: Dial ##21#.
Deactivate Call Forwarding When Busy: Dial ##67#.
Deactivate Call Forwarding When Unreachable: Dial ##62#.
Deactivate Call Forwarding When No Answer: Dial ##61#.

By having these codes at your fingertips, you can easily manage your call forwarding settings.

Common Issues When Activating Call Forwarding on MTN and How to Fix Them

Activating call forwarding is generally smooth, but sometimes, you may run into issues. Here are some common problems you might face and how to solve them:

Error Message After Dialing Code: This can happen if the forwarding number you entered is incorrect. Double-check the number and try again.
Call Forwarding Not Working: Ensure you have sufficient airtime on your MTN line since call forwarding services might incur charges. If you still have issues, restart your phone after activation.
Deactivation Issues: If you’ve tried deactivating call forwarding but it’s still active, check if you used the correct deactivation code. If the issue persists, contact MTN customer care for assistance.

Frequently Asked Questions (FAQs) About Activating Call Forwarding on MTN

How do I know if my call forwarding is active on MTN?

You will receive a confirmation message from MTN once call forwarding is activated. You can also check by dialing #21# to see the status of your call forwarding settings.

How much does it cost to activate call forwarding on MTN?

MTN does not charge for activating call forwarding. However, you may be charged for the forwarded calls based on the tariff plan you’re subscribed to. The forwarded call is treated as a normal outgoing call.

Can I activate call forwarding for specific numbers only?

No, MTN’s call forwarding feature forwards all calls based on the conditions you’ve set (busy, unreachable, no answer, etc.), not for specific numbers.

What happens if I activate call forwarding but don’t pick up the forwarded calls?

If you don’t answer the forwarded calls, the call will either be forwarded again based on your settings or redirected to voicemail.