Privacy Policy for Network Palava

This Privacy Policy governs the manner in which NetworkPalava.com (“we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website NetworkPalava.com (“Site”). This policy applies to the Site and all services offered by Network Palava.

Your Privacy Matters

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data. Capitalized terms not defined here will carry the meaning found in our Terms of Use.

Definitions

  • Personal Data: Information that identifies a living individual directly or indirectly.
  • Usage Data: Automatically collected information on how the Service is accessed and used (e.g., time spent on pages).
  • Cookies: Small files stored on your device to improve user experience.
  • Data Controller: The entity that determines how and why personal data is processed. Network Palava is the Data Controller.
  • Data Processor (Service Provider): Third parties that process data on behalf of the Data Controller.
  • Data Subject: Any person whose personal data is being collected.
  • User: The person using our website, who is also the Data Subject.

Information We Collect

We may collect the following types of data:

  1. Personal Information: Including your name, email address, and contact details when you voluntarily provide them (e.g., through newsletters or contact forms).
  2. Device & Connection Information: Includes browser type, IP address, operating system, hardware model, device identifiers, and mobile network information.
  3. Location Data & Contacts: With your consent, we may access your device’s location or contacts when necessary to provide a specific service.
  4. Cookies & Tracking Technologies: We use cookies and similar technologies (beacons, tags, scripts) for analytics, customization, and to enhance user experience. You may refuse cookies through your browser settings, but this may affect certain functionalities.

How We Use Your Data

We use the collected data to:

  • Operate and improve our website
  • Provide customer support
  • Send you newsletters or promotional materials (you may unsubscribe at any time)
  • Notify you of changes or updates
  • Analyze usage trends and user interactions
  • Prevent fraud and enhance security

Retention of Data

We retain personal data only as long as necessary for the purposes outlined in this policy. Usage data may be stored longer for analytical or legal reasons.

Data Transfers

Your information may be transferred to, and maintained on, servers outside your country. By using our Site, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data.

Data Disclosure

We may disclose your data:

  • In the event of a business transaction (e.g., merger or sale)
  • To comply with legal obligations or government requests

Data Security

While we strive to protect your data, no method of transmission over the internet is 100% secure. We implement commercially reasonable measures but cannot guarantee absolute security.

GDPR Compliance (For EEA Residents)

If you are located in the European Economic Area, you have rights under the GDPR, including:

  • The right to access, update, or delete your personal data
  • The right to data portability
  • The right to restrict or object to processing
  • The right to withdraw consent

You can exercise these rights by contacting us directly.

California Privacy Rights (CCPA)

California residents have the right to:

  • Request access to data collected about them
  • Request deletion of personal data
  • Opt-out of data selling (we do not sell personal data)

We will respond to such requests within 30 days. Contact us to exercise your rights.

Third-Party Services

We may use external services for analytics and social sharing. These third parties may collect data in accordance with their own privacy policies. Examples include:

  • Google Analytics: Tracks website usage
  • Facebook, Twitter, WhatsApp, Pinterest widgets: Enable social media interaction and may collect personal data

Please refer to their respective privacy policies for details.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. We encourage Users to frequently check this page for any changes. Your continued use of the Site signifies your acceptance of these changes.

Contacting Us

If you have any questions about this Privacy Policy, please contact us.

This document is intended to inform you of your rights and our responsibilities. We encourage all users to read it carefully and reach out with any questions or concerns.