Glo Customer Care Number: How To Contact Glo Fast in Nigeria

ByLight Chinedu Chidi Hours

If you’ve ever had wahala with your Glo line — maybe your data disappears, your airtime vanishes, or you can’t browse at all — then you know how important it is to get through to Glo customer care sharp-sharp.

But here’s the thing: finding the correct Glo customer care number, especially the one that connects you to a real human being (not just some automated voice), can be tricky.

No worry. This post gives you everything — numbers that work, WhatsApp lines, Lagos-specific options, the 3-digit Glo customer service code, and even how to chat with them live.

Let’s settle this once and for all.

Glo Customer Care Number

If you want to talk to Glo support quickly, these are the official customer care numbers you can use in Nigeria:

  • 121 — This is the 3-digit Glo customer care number if you’re calling from a Glo line. It’s totally free.
  • +234 805 002 0121 — Use this if you’re calling Glo from another network or outside Nigeria.
  • 200 — Older Glo lines still use this code. Works for prepaid users sometimes.
  • 09050020121 — This is the Glo customer care WhatsApp number. You can chat with a rep here.

You fit use any of these to speak with an agent directly, not just an automated bot.

Glo Customer Care Line Nigeria

So whether you’re in Lagos, Abuja, or even Port Harcourt, the number 121 works everywhere if you’re using a Glo SIM.

But if you’re calling from a different line (MTN, Airtel, etc.), just use +234 805 002 0121. Normal call rates apply sha, so make sure you get airtime.

For those in Lagos looking for a more local touch, Glo’s Lagos HQ can be reached via:

  • Lagos Office: 1 Mike Adenuga Close, Victoria Island, Lagos.
  • You can also try the landline: 01 2717000

Glo Customer Care Number Lagos

Now if you dey Lagos and you want to waka enter their office directly, here’s what to do:

Go to their head office at Mike Adenuga Towers, Victoria Island. That’s their base. If you can’t go physically, just use the WhatsApp or the +234 number.

People living on the mainland? No worry — there are Glo service centres in places like Ikeja, Surulere, and Festac. Ask at any Glo shop near you.

Glo Customer Care Number on WhatsApp

Maybe you prefer to type your complaints instead of calling — Glo get you covered. Just save this WhatsApp number:

  • 09050020121

When you send “Hi”, a chatbot may answer first. But if you need a real person, just keep replying with words like “Agent” or “Customer care”, and you’ll be redirected.

Glo Customer Service Number 24/7

Yes, Glo says their customer care is available 24/7. That means you can call them at midnight, Sunday morning, or even during public holidays.

That’s the good part. But we go yarn truth here — sometimes, you’ll wait small before you reach an agent. Abeg, just be patient.

Best tip? Call early in the morning or late at night when fewer people are calling.

How Can I Complain to Glo Customer Care?

Simple. You get 3 major ways:

  1. Call them directly (121 or +234 805 002 0121)
  2. Use WhatsApp (09050020121)
  3. Go to a Glo shop physically

When you call or chat, make sure you explain your issue clearly, give them your Glo number, and if possible, the exact time and date the problem happened.

That way, they fit help you faster.

Live Chat with Glo Customer Care

Don’t feel like calling? You fit chat with Glo online too.

Here’s how:

  1. Go to https://www.gloworld.com/ng/
  2. Scroll to the bottom and click Live Chat
  3. Enter your details and start chatting

They usually respond within minutes, especially during work hours.

New Glo Customer Service Code

In 2023, Nigeria’s NCC introduced harmonized customer care codes. For Glo, this means you can now also:

  • Dial 300 to access general support
  • Dial 301 for account balance
  • Dial 323 for data balance

But for direct issues, stick to 121 or WhatsApp.

As of 26/April/2025, these codes are still active and working well.

Glo Customer Care 3 Digit Number Near Lagos

This one’s easy — it’s 121. That’s the 3-digit customer care number that works for every Glo user, whether you’re in Lagos or not.

Glo Customer Care Number to Speak with an Agent

To avoid the usual stress, here’s what to do:
When you dial 121, listen to the voice prompt and:

  1. Press the number for “Customer Care”
  2. Keep choosing the option that mentions “Speak with an agent”
  3. You might wait a bit, but you’ll eventually get through to a human

Pro tip: Pressing “0” or “9” repeatedly sometimes skips the wait and connects you straight (no be every time sha).

So that’s the full gist about the Glo customer care number and how to actually talk to a real person when your Glo line messes up.

Whether you want to call, chat on WhatsApp, or even enter their office in Lagos — now you sabi the ways.

If you ask me, I’d say save the WhatsApp number and the 121 short code on your phone. That way, next time you get issue, you no go dey find number up and down.

Abeg, share this article with your Glo people wey dey always ask, “How I go reach Glo customer care?”

You don’t know who you go help.