How To Block A Number From Calling You On Mtn

How To Block A Number From Calling You On Mtn

If you’ve ever been annoyed by persistent calls from a number you don’t want to hear from, you’re not alone. Knowing how to block a number from calling you on MTN can save you from unwanted interruptions and protect your peace of mind. In this comprehensive guide, we’ll walk you through every method to block those pesky calls on MTN, ensuring you can enjoy a quieter phone experience.

About Blocking People From Calling You On MTN

Blocking a number on MTN is straightforward once you know the right steps. Whether you’re dealing with spam, telemarketing calls, or simply an annoying acquaintance, MTN offers several ways to prevent these calls from reaching you. Let’s dive into the methods available and see which one works best for your needs.

How To Block A Number From Calling You On MTN

1. Using the MTN Mobile App to Block Calls

One of the easiest ways to block a number from calling you on MTN is through the MTN mobile app. Here’s how you can do it:

  1. Open the MTN Mobile App: Launch the app on your smartphone. If you don’t have it installed yet, download it from your app store.
  2. Log In: Enter your credentials to access your MTN account.
  3. Navigate to Call Settings: Go to the ‘Settings’ or ‘Manage Calls’ section within the app.
  4. Block Numbers: Find the option to block numbers. You can enter the phone number you wish to block here.

Using the app not only helps you block numbers but also manage other call-related settings, giving you more control over your communication.

2. Blocking Numbers via MTN USSD Codes

If you prefer a quick method without using the app, MTN’s USSD codes offer a handy alternative. Follow these steps:

  1. Dial the USSD Code: Open your phone’s dialer and enter the code *123#.
  2. Follow the Prompts: You will be guided through a menu. Select the option for call management or blocking.
  3. Enter the Number: When prompted, enter the phone number you want to block.

USSD codes provide a fast way to block numbers directly from your phone, especially if you don’t have internet access.

3. How To Block A Number From Calling You On MTN Through Customer Service

If you’re facing difficulties or prefer personal assistance, you can always reach out to MTN’s customer service. Here’s what you need to do:

  1. Contact MTN Customer Service: Call the MTN customer service number or visit a service center.
  2. Request Call Blocking: Inform the representative that you want to block a specific number. Provide them with the phone number you wish to block.
  3. Confirmation: They will confirm the request and ensure the number is blocked from calling you.

Customer service is a reliable option if you prefer a human touch or encounter any issues with self-service methods.

Managing Blocked Numbers on MTN

Once you’ve blocked a number, you might want to review or manage your blocked list. Here’s how you can do it:

  1. Access the Blocked List: Through the MTN mobile app or USSD code, find the section where your blocked numbers are listed.
  2. Review Blocked Numbers: Check which numbers are currently blocked.
  3. Unblock If Necessary: If you need to unblock a number, you can usually do so from this list by selecting the number and choosing the unblock option.

Managing your blocked numbers ensures you have control over who can contact you, making it easy to adjust your settings as needed.

Troubleshooting Common Issues When Blocking Numbers on MTN

Even with the best methods, you might encounter some issues. Here’s how to troubleshoot common problems:

  1. Blocked Numbers Still Calling: Ensure you’ve followed the correct steps and the number is correctly listed in your blocked contacts. Sometimes, re-entering the number or restarting your phone can resolve the issue.
  2. USSD Code Not Working: Verify you’ve entered the code correctly and your phone’s network is active. If the problem persists, try using the MTN app or contacting customer service.
  3. App Issues: If the MTN app isn’t blocking calls, make sure it’s updated to the latest version. Check for any app permissions that might be blocking its functionality.

Addressing these issues promptly will help you maintain a smooth experience with your call blocking preferences.

FAQs

How do I unblock a number on MTN?

To unblock a number on MTN, access your blocked list through the MTN mobile app or USSD code. Select the number you want to unblock and choose the option to remove it from the blocked list.

Can I block international numbers on MTN?

Yes, you can block international numbers using the MTN app or USSD codes. Ensure you enter the full international dialing code along with the number you wish to block.

What should I do if MTN blocking features are not working?

If blocking features are not working, try restarting your phone or updating the MTN app. If issues persist, contact MTN customer service for assistance.

How many numbers can I block on MTN?

MTN allows you to block multiple numbers. There is typically no strict limit, but managing your blocked list efficiently will help you keep track of blocked contacts.

Does blocking a number stop SMS as well as calls on MTN?

Blocking a number on MTN generally prevents both calls and SMS from that number. However, you may want to verify this through your settings or with MTN customer service to ensure complete blockage.

This guide provides all the necessary information to block unwanted calls on MTN, ensuring you can enjoy a quieter phone experience. Whether using the mobile app, USSD codes, or customer service, you have multiple options to keep those annoying calls at bay.