How To Check Subscriptions On MTN [New code to check active subscription on MTN]
When it comes to managing your mobile subscriptions, it’s important to know what services you’re paying for and how to keep track of them. If you’re an MTN user, this article will guide you through everything you need to know about checking your active subscriptions on MTN, including the new code that makes it all easy and convenient. Let’s get started!
Understanding MTN Subscriptions
MTN, one of the largest telecom networks in Nigeria, offers a wide range of services and subscriptions. These include data plans, caller tunes, news alerts, and various other premium services that enhance your mobile experience. However, if you’re not careful, you can easily lose track of what you’re subscribed to, leading to unexpected charges on your account.
Understanding your MTN subscriptions is crucial because it helps you manage your expenses better and ensures you’re only paying for services you actually use. With the new code introduced by MTN, checking your active subscriptions has never been easier.
Why You Should Regularly Check Your MTN Subscriptions
You might wonder why it’s necessary to regularly check your MTN subscriptions. Here’s why:
- Avoid Unwanted Charges: Many users often subscribe to services without realizing it. These services could be free trials that automatically convert to paid subscriptions after a certain period. By regularly checking your subscriptions, you can avoid paying for services you no longer need or didn’t intend to subscribe to in the first place.
- Manage Your Budget: Keeping track of your subscriptions helps you manage your budget more effectively. You can see where your money is going and decide which services to keep or cancel.
- Optimize Your Usage: Regularly reviewing your subscriptions allows you to optimize your usage. If you notice you’re not using a particular service, you can unsubscribe and save money.
- Stay Informed: Sometimes, MTN introduces new services or updates existing ones. By checking your subscriptions, you stay informed about any changes that might affect your account.
How To Check Subscriptions On MTN Using the New Code
Now, let’s dive into the main reason you’re here—how to check your subscriptions on MTN using the new code. MTN has made it simple for you to keep track of all your active subscriptions with just a few steps.
Step-by-Step Guide to Checking Active Subscriptions on MTN
Here’s how you can quickly check your active subscriptions on MTN:
- Dial the Code: Pick up your phone and dial 1235*5#. This is the new code MTN introduced to help you check your active subscriptions.
- Follow the Prompt: Once you dial the code, a menu will appear on your screen with different options. Select the option that says “Manage Subscriptions” or “My Subscriptions.”
- View Your Subscriptions: After selecting the appropriate option, you’ll see a list of all the services you’re currently subscribed to. This list will include data plans, value-added services, and any other active subscriptions.
- Take Action: If you see a subscription you no longer want, you can easily unsubscribe directly from this menu. There will be an option to cancel or stop the subscription.
This process is straightforward, and within a few minutes, you can have a clear view of all your active subscriptions on MTN. No more guessing or wondering where your airtime is disappearing to!
Alternative Methods to Check Your MTN Subscriptions
While the new code is the easiest and quickest way to check your MTN subscriptions, there are alternative methods you can use if you prefer.
Using the MyMTN App to Check Subscriptions on MTN
The MyMTN app is a powerful tool that gives you full control over your MTN account. If you haven’t already, I highly recommend downloading it from your app store. Once installed, here’s how you can check your subscriptions:
- Log In: Open the app and log in using your MTN phone number.
- Navigate to Services: On the home screen, you’ll find a section labeled “Services” or “Manage Subscriptions.” Tap on it to view your active subscriptions.
- Review and Manage: Similar to the USSD method, the app will display a list of your active subscriptions. You can review them and unsubscribe from any service you no longer need.
The MyMTN app is user-friendly and provides additional features like checking your data balance, buying airtime, and even viewing your transaction history. It’s a handy tool for managing all aspects of your MTN account.
Contacting MTN Customer Support for Subscription Inquiries
If you’re not comfortable using the USSD code or the MyMTN app, you can always reach out to MTN customer support for assistance. Here’s how:
- Call the MTN Helpline: Dial 180 from your MTN line to reach customer support. You’ll be connected to a representative who can assist you in checking your active subscriptions.
- Provide Necessary Information: You may be asked to provide some details like your phone number and the specific service you’re inquiring about.
- Get Assistance: The customer support agent will then help you check your subscriptions and can also assist in unsubscribing from any services if needed.
While this method might take a bit longer than the others, it’s a good option if you prefer speaking directly with someone or if you’re facing issues with the other methods.
Troubleshooting Common Issues When Checking MTN Subscriptions
Even with the best methods, you might encounter some issues when trying to check your subscriptions on MTN. Here are some common problems and how to solve them:
- Code Not Working: If you dial 1235*5# and it doesn’t work, make sure you’ve entered the code correctly. If the issue persists, it might be a temporary network problem. Wait a few minutes and try again.
- No Response: Sometimes, after dialing the code, you might not receive a response. This could be due to network congestion. In such cases, try using the MyMTN app or contact customer support.
- Can’t Unsubscribe: If you’re unable to unsubscribe from a service using the code, try doing it through the MyMTN app or by calling customer support. They can help you remove any stubborn subscriptions.
- Incorrect Subscription List: If you notice that the list of subscriptions isn’t accurate or some services are missing, it’s best to contact MTN customer support for clarification. They can provide a detailed breakdown of your account.
FAQs
How Do I Stop Auto-Renewal of Subscriptions on MTN?
Stopping auto-renewal on MTN is simple. When you check your active subscriptions using 1235*5#, you’ll see an option to manage or cancel auto-renewal for each service. Select the service you want to stop, and choose the option to cancel auto-renewal. This ensures that the service won’t renew automatically once it expires.
What Is the Code to Check MTN Subscriptions?
The code to check your MTN subscriptions is 1235*5#. This code allows you to view all your active subscriptions, making it easy to manage and cancel any service you no longer need.
Can I Check My MTN Subscriptions Online?
Yes, you can check your MTN subscriptions online through the MyMTN app. The app provides a detailed overview of your account, including all active subscriptions. It’s a convenient alternative to using the USSD code, especially if you prefer managing your account from your smartphone.
Keeping Track of Your MTN Subscriptions
Keeping track of your MTN subscriptions is crucial for managing your expenses and ensuring you’re only paying for the services you need. With the new code 1235*5#, MTN has made it easier than ever to check your active subscriptions and take control of your account. Whether you use the USSD code, the MyMTN app, or contact customer support, you now have all the tools you need to stay on top of your subscriptions.
More FAQs: How to Check Active Subscriptions on MTN
1. How do I check all my active subscriptions on MTN?
To check all your active subscriptions on MTN, simply dial 1234# from your MTN number. This will display a list of all your active services and subscriptions. If you’re subscribed to any of their services like data plans, value-added services, or other bundles, you’ll see them here.
If you need more detailed information, you can always visit MTN’s official website or use the MTN app to manage and track your subscriptions directly.
2. What is the new code to check active subscriptions on MTN?
The new code to check your active subscriptions on MTN is 1234#. This code has been updated for easier access to your subscription details. After dialing, follow the prompts to view and manage your active services.
3. Can I check only my data subscriptions using MTN codes?
Yes, you can. To check just your data subscriptions, dial *131# and select the “Check Data” option. You’ll receive details of the data plans you have activated and the remaining balance or validity.
This way, you can quickly monitor your data usage without having to dig through multiple settings or menus.
4. How do I cancel unwanted MTN subscriptions?
If you’ve found an unwanted subscription and want to cancel it, the best way is to dial 1234# to see your active subscriptions and then follow the instructions to unsubscribe. For services that don’t show up there, you can directly dial the specific service code for cancellation (for example, for MTN Music+, dial *291# to unsubscribe).
Additionally, you can contact MTN customer service at 180 or via the MTN app for assistance with cancelling any subscriptions.
5. Can I check subscriptions via the MTN mobile app?
Yes! MTN’s mobile app makes it super convenient to check your active subscriptions. Simply download the app from Google Play or the App Store, log in with your MTN number, and navigate to the “Subscriptions” section. You’ll be able to see a list of all active services, data plans, and any value-added services you’re subscribed to. The app also allows you to manage, add, or remove services easily.
6. How can I check my MTN data balance and remaining validity?
To check your data balance and validity, dial 1314# or use the *131# menu for detailed information about your data usage. You will see the amount of data you have left and when it expires. This is helpful when you’re nearing the end of your data plan and want to recharge or switch to another plan.
7. What should I do if I keep getting charged for subscriptions I don’t remember activating?
First, check your active subscriptions by dialing 1234#. If there are any services you don’t recognize, you can either unsubscribe from them directly or reach out to MTN customer support for further assistance. If the charges persist, it’s important to report it as a billing issue to MTN, and they will investigate and potentially issue a refund.
8. How can I avoid accidental subscriptions on MTN?
To avoid unwanted subscriptions on MTN, be cautious when using short codes for promotions, services, or new plans. Always double-check before activating a service, and read the terms and conditions carefully. You can also unsubscribe from recurring services by dialing 1234# and reviewing your active subscriptions regularly. Additionally, consider using the MTN mobile app to monitor and manage all your services in one place.
9. Is there a way to check MTN’s subscription offers or promotions?
Yes! MTN frequently runs special offers and promotions. To check for available subscription offers, simply dial *121# to see the list of current deals, packages, and services you can subscribe to. The app also provides details on any ongoing promotions that might interest you.
10. Can I see my call and SMS subscriptions with the same code?
Unfortunately, the 1234# code only shows subscriptions related to data and value-added services. To check your call or SMS bundles, you’ll need to use specific codes like *131# for data and *152# for call and SMS bundles. These codes will give you details on the balance, validity, and remaining usage of your call or SMS packages.
11. How often can I check my active MTN subscriptions?
You can check your active MTN subscriptions as often as you like! There’s no limit to how many times you can dial 1234# or use the MTN app to review your subscriptions. It’s a good idea to check periodically to stay on top of your services and make sure you’re not paying for anything you no longer use.
12. Can I manage multiple MTN numbers and their subscriptions on one phone?
Yes, you can manage multiple MTN numbers on the same phone. If you have more than one MTN SIM, you can switch between them in the MTN mobile app, and check or manage subscriptions for each number individually. Just make sure to check the correct line before managing or canceling any subscriptions.
