How To Change Tariff Plan On MTN
Changing your tariff plan on MTN is a straightforward process that allows you to optimize your mobile usage based on your needs. Whether you’re looking to save on calls, data, or texts, or simply want to explore different pricing options, this guide will walk you through everything you need to know about how to change your tariff plan on MTN. From using USSD codes to the MyMTN app and online platforms, we’ve got you covered. Let’s dive into the step-by-step process to ensure you can make the switch smoothly and efficiently.
About MTN Tariff Plans
MTN offers a variety of tariff plans designed to cater to different user needs. These plans are essentially pricing structures that determine how much you’ll pay for calls, texts, and data. By choosing the right plan, you can optimize your spending based on your usage habits. MTN’s tariff plans include options like Pay As You Go, Weekly Plans, and Monthly Bundles, each with its unique set of benefits and costs.
Types of MTN Tariff Plans
MTN provides several types of tariff plans, including:
- MTN Pulse: Ideal for heavy data users and social media enthusiasts. It offers competitive rates for data and calls.
- MTN Beta Talk: Focused on providing lower call rates for users who make frequent calls.
- MTN XtraValue: A bundle plan offering data, calls, and SMS at a discounted rate.
- MTN True Talk: Provides affordable call rates with no data benefits.
Understanding these plans helps you select one that aligns with your usage pattern.
How To Change Tariff Plan On MTN Using USSD Codes
Changing your tariff plan on MTN using USSD codes is quick and simple. Here’s how:
- Dial the USSD Code: For most tariff plan changes, you’ll need to dial *123# or *131# from your MTN line.
- Select the Plan Option: Follow the on-screen prompts to navigate to the ‘Tariff Plan’ section.
- Choose Your New Plan: Select the plan you want to switch to from the list of available options.
- Confirm the Change: You might need to confirm your selection by pressing the appropriate key or replying with ‘Yes’ to a confirmation message.
Common USSD Codes for MTN Tariff Plans
- MTN Pulse: Dial *406# and follow the instructions to switch to MTN Pulse.
- MTN Beta Talk: Dial *123*1# to access Beta Talk options.
- MTN XtraValue: For XtraValue plans, dial *123# and choose XtraValue from the menu.
These codes simplify the process, making it easier to switch between plans on the go.
How To Change Tariff Plan On MTN Through the MyMTN App
Using the MyMTN app is another convenient method to change your tariff plan. Follow these steps:
- Download and Install: If you haven’t already, download the MyMTN app from your app store and install it.
- Log In: Open the app and log in with your MTN number and PIN.
- Navigate to Tariff Plans: Go to the ‘Tariff Plans’ section in the app menu.
- Select and Change: Choose the tariff plan you want and follow the on-screen instructions to apply the change.
Benefits of Using the MyMTN App for Tariff Plan Changes
The MyMTN app offers several advantages:
- User-Friendly Interface: Easily browse and select plans with a few taps.
- Real-Time Updates: Receive instant notifications about your tariff plan changes.
- Manage Other Services: Besides changing your plan, you can also manage data bundles and view usage history.
How To Change Tariff Plan On MTN Using Customer Service
If you prefer personal assistance, contacting MTN customer service is a reliable option. Here’s how to do it:
- Call MTN Customer Service: Dial 180 from your MTN line to reach customer support.
- Request Tariff Plan Change: Inform the representative that you want to change your tariff plan.
- Provide Necessary Details: You may need to provide your MTN number and possibly some identification details.
- Confirm the Change: The representative will process your request and confirm the new plan.
What to Expect When Requesting a Tariff Plan Change
When requesting a tariff change via customer service, you should expect:
- Verification Process: Customer service may ask for verification to ensure you’re authorized to make changes.
- Processing Time: The change might take a few hours to be reflected on your account.
- Confirmation Message: You’ll receive a confirmation SMS once the tariff plan has been successfully updated.
How To Change Tariff Plan On MTN Online
You can also change your MTN tariff plan online through MTN’s website. Here’s how:
- Visit the MTN Website: Go to the MTN official website.
- Log In: Sign in to your account using your MTN number and password.
- Navigate to Tariff Plans: Find the ‘Tariff Plans’ section in your account dashboard.
- Select and Apply: Choose the new plan and follow the instructions to complete the change.
Guide to Changing Your Tariff Plan via MTN’s Website
Changing your tariff plan online offers:
- Convenience: Access the platform from anywhere with an internet connection.
- Comprehensive Options: View detailed descriptions of different plans before making a choice.
- Immediate Updates: Changes are typically processed quickly, often within minutes.
FAQs About Changing Tariff Plans on MTN
How often can I change my MTN tariff plan?
You can usually change your MTN tariff plan as often as you like, though some plans may have restrictions on how frequently you can switch. Check specific plan details for any limitations.
Are there any fees associated with changing my MTN tariff plan?
In most cases, changing your tariff plan on MTN does not incur any additional fees. However, some premium plans might have associated costs. Verify with MTN for any applicable charges.
Will I lose my current data balance when changing my MTN tariff plan?
Generally, changing your tariff plan does not affect your existing data balance. However, if your new plan offers different data rates, the balance may be adjusted according to the new plan’s terms.
Can I change my MTN tariff plan back to the previous one?
Yes, you can switch back to a previous tariff plan if it’s still available. Follow the same process for changing plans, and select your previous tariff from the available options.
How long does it take for the tariff plan change to take effect on MTN?
The tariff plan change typically takes effect immediately or within a few hours. You will receive a confirmation SMS once the change has been processed successfully.
