How To Check MTN Balance
Keeping track of your MTN balance is essential to ensure you never run out of credit or data unexpectedly. Whether you’re a prepaid or postpaid user, checking your balance is straightforward. Let’s dive into the best methods to check your MTN balance, so you always know where you stand.
Understanding Your MTN Balance Options
MTN offers several ways to check your balance. Depending on your preference, you can use USSD codes, SMS, or the MTN app. Each method has its own convenience and speed, so you can choose what works best for you.
How To Check MTN Balance Using USSD Codes
USSD codes are quick and easy ways to check your balance. They work on all types of phones, so you don’t need a smartphone to use them.
- Dialing the USSD Code: To check your MTN balance using USSD codes, simply dial *556# and press the call button. You’ll receive an immediate pop-up with your account balance details.
- Alternative USSD Codes: If you’re on a different MTN plan or need more detailed information, you can use other codes like *123# or *116#. Each code might offer slightly different information based on your plan.
How To Check MTN Balance via SMS
If you prefer using text messages, checking your MTN balance is just as easy.
- Sending the SMS: Compose a new text message with the keyword “BAL” and send it to 131. Within moments, you’ll receive an SMS with your current balance.
- Checking Data Balance: For data balance, send “DATA” to 131, and you’ll get details on your remaining data and validity period.
How To Check MTN Balance Using the MTN App
The MTN app provides a comprehensive view of your balance and usage. It’s a handy tool if you prefer managing everything from your smartphone.
- Download the MTN App: First, download the MTN app from your app store. It’s available for both Android and iOS devices.
- Log In: Open the app and log in using your MTN number and PIN.
- View Your Balance: Once logged in, navigate to the balance section to view your current credit and data usage. The app also offers additional features like data bundle purchases and plan management.
Checking MTN Balance for Prepaid and Postpaid Users
Whether you’re on a prepaid or postpaid plan, checking your MTN balance is straightforward. Let’s break down how it works for both types of users.
How To Check MTN Balance for Prepaid Users
As a prepaid user, you pay for services in advance. Keeping track of your balance ensures you don’t run out of credit unexpectedly.
- USSD Codes: Use *556# to quickly check your prepaid balance.
- SMS: Text “BAL” to 131 to get your current balance via SMS.
- MTN App: Log into the MTN app and check your balance under the prepaid section.
How To Check MTN Balance for Postpaid Users
Postpaid users are billed at the end of the month based on their usage. Regularly checking your balance helps manage your usage and avoid surprise bills.
- USSD Codes: Dial *556# or use *123# for balance details.
- SMS: Send “BAL” to 131 to receive a text message with your balance.
- MTN App: Use the MTN app to monitor your usage and balance under the postpaid section.
Troubleshooting MTN Balance Check Issues
Sometimes, you might encounter issues while checking your MTN balance. Here’s how to handle common problems.
- USSD Code Not Working: Ensure you’re dialing the correct code and that you have network coverage. If issues persist, restart your phone and try again.
- SMS Not Delivered: Verify that you’re sending the SMS to the correct number and check if your phone has network connectivity. If problems continue, contact MTN customer support.
- App Issues: If the MTN app isn’t working, ensure it’s updated to the latest version. If you still face issues, try reinstalling the app or contact MTN support for assistance.
FAQs: How To Check MTN Balance
How do I check my MTN balance on my phone?
To check your MTN balance on your phone, use the USSD code *556#, send an SMS with “BAL” to 131, or check through the MTN app. Each method provides quick access to your current balance.
What is the USSD code to check MTN balance?
The primary USSD code to check your MTN balance is *556#. It’s a straightforward way to get your balance information in seconds.
Can I check my MTN balance online?
Yes, you can check your MTN balance online using the MTN app. Download the app from your app store, log in, and navigate to the balance section to view your details.
Why is my MTN balance not updating?
If your MTN balance isn’t updating, it could be due to network issues, problems with your phone, or system delays. Restart your phone, ensure you have a good network connection, and try checking again. If the issue persists, contact MTN customer support for assistance.
More FAQs About Checking Your MTN Balance
1. How can I check my MTN airtime balance?
To check your MTN airtime balance, simply dial *556#
from your MTN number. After a few seconds, you’ll receive an SMS with your current balance. It’s a quick and easy way to stay on top of your airtime without any hassle.
2. How do I check my MTN data balance?
Checking your MTN data balance is just as simple as checking your airtime. Dial *131*4#
to receive a message with your current data balance. You can also check via the MTN app if you have it installed on your phone, where you’ll see your remaining data, as well as any active data bundles.
3. Is there a way to check both my airtime and data balance at the same time?
Unfortunately, there isn’t a single code that gives both airtime and data balance at the same time on MTN. However, you can use *556#
for airtime and *131*4#
for data balance, or use the MTN app to check both at once if you prefer a more visual, detailed format.
4. Can I check my MTN balance via SMS?
Yes, you can. While USSD codes like *556#
and *131*4#
are popular, MTN also allows you to check your balance via SMS. Simply text BAL
to 131
for a quick response with your balance details.
5. How can I check my MTN account balance online?
To check your MTN balance online, you need to use the MTN Self-Care Portal or the MyMTN app. After logging in, you’ll find both your airtime and data balances displayed clearly. The app provides additional details like your usage history and plan status.
6. How do I check my MTN credit balance for borrowed credit?
If you’ve borrowed credit from MTN, you can check your borrowed balance by dialing *606#
. This will show you your borrowed amount, and it will also tell you when you need to repay it. Always keep track of your borrowed credit to avoid any surprise deductions.
7. I’m using a feature phone. Can I still check my balance on MTN?
Absolutely! You don’t need a smartphone to check your MTN balance. Simply use the same USSD codes, such as *556#
for airtime and *131*4#
for data. They work just as well on a feature phone as they do on a smartphone.
8. Why is my MTN balance not showing up when I dial the code?
If your balance isn’t showing after you dial *556#
or another code, it could be due to several reasons, such as a poor network connection, an issue with your SIM card, or a temporary glitch in the system. You can try restarting your phone, checking for network issues, or waiting a few minutes. If the problem persists, contact MTN customer support for assistance.
9. Can I check my MTN balance using the MTN app?
Yes, the MyMTN app is one of the easiest ways to keep track of your MTN balance. Download the app from the Play Store or App Store, log in with your MTN number, and you’ll see your airtime, data, and even borrowed credit balance in one place. The app also gives you quick access to other services like recharging, buying bundles, and checking past usage.
10. How often can I check my MTN balance?
You can check your MTN balance as often as you like. There are no limits or charges for checking your balance via USSD or SMS. However, frequent checks can be a bit time-consuming, so I’d suggest checking your balance once or twice a day or when you’re about to make a big call or use a large chunk of data.
11. Can I check the balance of my MTN family and friends line?
Yes, you can check the balance of a friend or family member’s MTN line by dialing *556*NUMBER#
, where NUMBER is the MTN number of the person whose balance you wish to check. This is especially handy if you want to monitor shared accounts or help others who may not know the balance check codes.
12. How do I check my MTN Nigeria balance if I’m abroad?
If you’re traveling outside Nigeria, you can still check your MTN balance using the same USSD codes. However, ensure that roaming is activated on your phone, as some services may be restricted without roaming enabled. If you’re unable to check your balance abroad, you may want to try the MTN app or the Self-Care Portal via the internet.