How to Check Transaction History on Palmpay App

How to Check Transaction History on Palmpay App

Learn How to Check Transaction History on PalmPay App.

Ever wondered where your money goes? Keeping track of your spending is crucial for any budget-conscious individual, and PalmPay makes it easy to review your activity. This guide will walk you through accessing your transaction history on the PalmPay app, filtering transactions for specific needs, and understanding the details displayed.

How to Check Transaction History on PalmPay App

  1. Open the PalmPay app and ensure you’re logged in to your account.
  2. Find the “Me” tab at the bottom right of your screen. This icon usually resembles a silhouette of a person.
  3. Once you tap on the “Me” tab, you’ll be directed to your account overview. Here, you should see a section labeled “Transaction History” or something similar.
  4. Tapping on “Transaction History” will unveil a comprehensive list of your recent PalmPay transactions.

Filtering and Searching Transactions

Finding specific transactions can be a breeze with PalmPay’s filtering options. Here’s how to utilize them:

  1. Within the “Transaction History” section, you’ll likely see filtering options at the top of the screen. These filters might be represented by icons or text labels.
  2. Common filtering options include date range, amount, and recipient. You can choose a specific date range to see transactions from a particular period.
  3. If you’re looking for a transaction involving a specific amount, you can filter by the transaction amount.
  4. Need to track down a payment you made to a friend? Utilize the recipient filter to see transactions only involving a particular contact.
  5. Additionally, some versions of the PalmPay app might offer a search bar within the transaction history. Here, you can type in keywords like a recipient’s name or a specific store to find relevant transactions.

Understanding Transaction Details

Each transaction on your PalmPay history will display various details to help you understand the transaction’s nature.

  1. Date and Time: This indicates the exact date and time the transaction occurred.
  2. Description: This part gives a short explanation of the deal. It might mention the recipient’s name, the store you paid at, or the purpose of the transaction (e.g., sending money, airtime purchase).
  3. Amount: This displays the amount of money involved in the transaction, whether it was a debit (money spent) or a credit (money received).
  4. Status: The status section might indicate if the transaction is pending, completed, or failed.
  5. Balance: This might show your remaining balance after the transaction occurred (depending on the app version).

Viewing Previous Statements (if applicable)

While PalmPay might not offer downloadable statements directly within the app at this time, you can still access your transaction history for past periods. Utilize the filtering options mentioned earlier to view transactions from previous months.

Troubleshooting Transaction History Issues on Palmpay

  1. Check your internet connection: Ensure you have a stable internet connection, as this is essential for the app to retrieve your transaction data.
  2. Restart the app: Sometimes, a simple app restart can resolve glitches. Close the PalmPay app completely and relaunch it.
  3. Update the app: Outdated app versions can sometimes cause functionality issues. Look for updates in your app store and install or put them in.
  4. Contact PalmPay Support: If the above solutions don’t work, consider reaching out to PalmPay’s customer support for further assistance.

FAQs about Checking Transaction History on Palmpay App

How do I check my statement on PalmPay?

While downloadable statements might not be available directly within the app at this time, you can use the filtering options in your transaction history to view transactions from previous periods.

How do I check my POS transaction history?

PalmPay POS transactions might have a separate transaction view. Check with your PalmPay merchant for details on how to access their specific transaction history.

How do I track my transactions?

The transaction history serves as a record of your PalmPay activity. Utilize the filtering and search functions to categorize your spending and gain valuable insights into your habits.

Can I track my bank transaction linked to PalmPay?

PalmPay might not directly display transactions from your linked bank account. To track those transactions, you’ll need to access your bank’s online banking platform or mobile app.

Who can see my bank transaction history?

PalmPay cannot see your bank transaction history. Only your bank

will have access to that information and any transactions directly linked to your bank account.

Can I trace a bank transaction made through PalmPay?

Some bank transfers made through PalmPay might be traceable within the app itself. If you’re trying to locate a specific bank transfer, check the transaction details for any bank reference numbers or identifiers. You can then use those details to track the transaction further through your bank’s online platform.

How to Check Transaction History on PalmPay App on iPhone

For iPhone users, navigating your PalmPay transaction history follows a similar process:

  1. Open the PalmPay app and then, log in to your account.
  2. Tap on the “Me” tab situated at the bottom right corner of your screen.
  3. Within your account overview, locate the “Transaction History” section and tap on it.
  4. You’ll now see your transaction history. Utilize the filtering and search functions as described earlier to find specific transactions.

How to Check Transaction History on PalmPay App on Android

The steps for Android devices are very similar:

  1. Open the PalmPay app and ensure you’re logged in.
  2. Tap on the “Me” icon at the bottom right corner of the screen.
  3. In your account overview, find the “Transaction History” section and tap on it.
  4. This will display your transaction history. You can then filter and search transactions as needed.

Remember: While there might be slight variations depending on your specific device model and PalmPay app version, the core functionality of accessing and managing your transaction history remains consistent across both Android and iPhone.