How To Do Call Back On MTN

How To Do Call Back On MTN

When you’re out of airtime and urgently need to reach someone, MTN’s Call Back service is a lifesaver. In this article, I’ll walk you through everything you need to know about how to do a call back on MTN. You’ll discover what the service is, how to use it, and the benefits it offers. I’ll also address common issues and FAQs to ensure you’re fully equipped to make the most of this feature.

What is the Call Back Service on MTN?

The Call Back service on MTN allows you to send a request to another MTN user to call you back when you have no airtime. This service is especially useful in situations where you can’t afford to make a call or your account balance is too low. With just a simple code, you can request a call back without spending a dime. The person receiving the request will get a notification asking them to call you back, making it easy to stay connected even when you’re out of airtime.

Step-by-Step Guide on How To Do Call Back On MTN

Now that you know what the Call Back service is, let’s dive into how you can actually use it. Below, I’ll provide a clear and straightforward guide on how to do a call back on MTN.

How To Do Call Back On MTN Using USSD Code

The easiest way to request a call back on MTN is by using a USSD code. Here’s how:

  1. Open your phone’s dialer.
  2. Dial *133#.
  3. Enter the phone number of the person you want to call you back, starting with “080” or “070” depending on the number.
  4. Press the call button.

For example, if you want your friend with the number 08012345678 to call you back, you would dial 13308012345678#. You will receive a confirmation message, and your friend will receive a notification to call you back.

How To Do Call Back On MTN Without Airtime

If you’re out of airtime, you can still use the Call Back service. The process is the same as using the USSD code mentioned above. Even without any credit on your line, the MTN Call Back service works effectively to get someone to call you back. Just follow the steps above, and you’re good to go.

Common Issues When Trying To Do Call Back On MTN and How To Resolve Them

While the MTN Call Back service is generally reliable, you might encounter a few hiccups along the way. Here are some common issues and how you can resolve them:

  • Issue: The USSD code doesn’t work.
    Solution: Ensure you’re entering the correct code (*133#) and that you’re using it on an MTN line. If the problem persists, try restarting your phone and attempting the process again.
  • Issue: The recipient didn’t receive the call back request.
    Solution: Double-check the number you entered to ensure it’s correct. If the issue continues, it may be due to network issues. You can try again after a few minutes.
  • Issue: The service is temporarily unavailable.
    Solution: Sometimes, network issues or maintenance can temporarily disrupt the service. Wait for a while and then try again.

Benefits of Using the Call Back Feature on MTN

The MTN Call Back service offers several advantages that make it a handy tool in your communication arsenal:

  1. Cost-Effective: Since you don’t need airtime to request a call back, it’s a perfect solution when you’re running low on credit.
  2. Convenient: With just a simple USSD code, you can request a call back in seconds.
  3. Reliable: As long as the MTN network is available, you can always reach out to someone, even when you can’t make a call yourself.

These benefits make the MTN Call Back service an essential feature for anyone looking to stay connected, regardless of their account balance.

Alternatives to MTN Call Back Service

While the MTN Call Back service is great, there are alternative ways to reach out to someone when you’re out of airtime:

  1. Flash Call: Simply dial the person’s number and hang up after a ring. This will alert them that you want to talk, and they may call you back.
  2. Text Message: Send a text message asking the person to call you back. If you have a few units of airtime left, this can be a quick way to communicate your request.
  3. Using Other Network Services: Some other networks also offer similar call back services. If you’re in a dual-SIM phone, you can switch to your other SIM card to request a call back.

FAQs on How To Do Call Back On MTN

How many times can I request a call back on MTN in a day?

You can request a call back up to five times per day on MTN. After reaching the limit, you will need to wait until the next day to use the service again.

Is the MTN Call Back service free?

Yes, the MTN Call Back service is completely free. You don’t need any airtime or data to request a call back.

Can I use the MTN Call Back service to reach non-MTN numbers?

No, the MTN Call Back service only works when both you and the recipient are on the MTN network.

What happens if the person doesn’t call me back?

If the person doesn’t call you back, you might want to try other methods like sending a text message or using the Flash Call technique.

Can I request a call back if I’m roaming?

No, the MTN Call Back service is only available within the country. It won’t work if you’re roaming internationally.

This article provides you with everything you need to know about how to do a call back on MTN. With the detailed steps, common issues, benefits, and alternatives covered, you should be able to make the most of this handy service. Whether you’re low on airtime or simply prefer someone else to pick up the cost of the call, MTN’s Call Back service is there to keep you connected.