How To Check Subscriptions On MTN in Nigeria

How To Check Subscriptions On MTN [New Code to Check Active Subscription on MTN]

If you want to check subscriptions on MTN in Nigeria, the fastest method is to dial *123# and open the Manage Services / Subscriptions section on the menu, or use the myMTN app to view active services on your line. You can use this to check value-added subscriptions, caller tune services, and in some cases data-related recurring services. For normal MTN data balance and active data bundle checks, MTN now also uses *323*4#, *310#, or SMS 2 to 323 for bundle balance and validity checks.

A lot of old articles mix up subscriptions, data bundles, caller tunes, and auto-renew plans as if they are all checked with one code. That is where many readers get confused.

So in this guide, you will see the updated ways to check your MTN subscriptions, how to know what is actively charging you, how to check data subscriptions separately, and how to stop any service you no longer want.

How to check subscriptions on MTN

If you just want the short answer, use this:

  • Dial *123#
  • Look for Manage Services, Subscriptions, or a similar account management option
  • Follow the prompt to view active subscriptions on your line

If what you want to check is your data plan, use one of these instead:

  • Dial *323*4#
  • Dial *310#
  • Send 2 to 323

That is the first thing to understand.

MTN subscriptions are not always the same as MTN data bundles.

If your airtime keeps disappearing, the issue may be from a recurring content subscription, not your normal data plan. So you need to know which one you are trying to check.

What “subscriptions” means on MTN

On MTN, the word subscription can mean different things depending on the service. It may refer to:

  • a recurring data bundle set to auto-renew
  • caller tune services
  • video, music, sports, or content services
  • value-added services billed daily, weekly, or monthly
  • some special lifestyle or entertainment packages

This is why one person says “I want to check my MTN subscription” when they mean their data plan, while another person means “I want to see what MTN service is deducting my airtime every day.”

The safest approach is to separate them into two groups:

1) MTN service subscriptions

These are the extra services on your line. Examples include entertainment or premium services, caller tune products, and recurring content offers.

2) MTN data subscriptions

These are your internet bundles, night plans, weekly plans, monthly plans, and any bundle set to auto-renew.

I always recommend checking both if you are trying to trace airtime deductions.

How to check active subscriptions on MTN

If you want to see the services currently attached to your line, start with the MTN self-service menu.

Method 1: Use the MTN subscription menu

Follow these steps:

  1. Dial *123# on your MTN line
  2. Wait for the MTN menu to load
  3. Look for the option related to Manage Services, Subscriptions, or account services
  4. Open it and check the list of active services shown on your line
  5. If you find a service you no longer want, choose the option to unsubscribe

Menu names can change slightly from time to time, but *123# remains one of the main places MTN uses for account and service management.

If you are lucky, the exact subscription name will show clearly. If not, the menu may still show enough details for you to cancel it.

How to check MTN data subscription and balance

If what you actually want is your active data plan, remaining data, or bundle validity, use MTN’s data balance channels instead of the generic subscription menu.

Updated MTN data check codes

Use any of these:

  • *323*4#
  • *310#
  • SMS 2 to 323

These are the current MTN data balance channels used for checking:

  • remaining main data
  • some bonus data balances
  • bundle validity or expiry details

If you recently bought a daily, weekly, monthly, or special data plan, this is the section you should check first.

How to check if you have a recurring MTN data plan

Sometimes the real problem is not the active data itself. It is the auto-renewal setting.

You may buy a data bundle once and forget that it was activated with auto-renew. Then once the bundle expires, MTN charges your airtime again and renews it automatically.

To confirm this, do two things:

Check your current data balance

Use:

  • *323*4#
  • *310#
  • 2 to 323

Then check whether the bundle is set to auto-renew

This part depends on the specific bundle you bought. MTN allows users to:

  • buy a bundle as one-off
  • buy a bundle on auto-renew
  • switch an active bundle from one-off to auto-renew
  • cancel auto-renew later

If you already know the bundle code of your plan, MTN often uses this format to stop auto-renew:

  • NO + bundle code to 312

For example, MTN’s help pages show that auto-renewal for many data bundles can be cancelled by texting NO followed by the bundle code to 312.

That is why if you are trying to stop deductions, it helps to know which exact bundle is renewing.

How to check subscriptions on MTN with the myMTN app

The myMTN app is one of the easiest options if you want to see more account details in one place.

Here is how to use it:

  1. Open the myMTN app
  2. Log in with your MTN number
  3. Go to the area for Products, Services, Active Plans, or Manage Subscriptions
  4. Review any active services on the line
  5. Check your data balance and bundle validity from the dashboard
  6. If available, turn off or cancel the service directly inside the app

I like the app for one reason.

It reduces guesswork.

With USSD, some menus are hidden under multiple steps. But in the app, you can usually see your balance, data, and some active services from one place.

How to know whether MTN is deducting airtime because of a subscription

This is one of the biggest reasons people search for this topic.

You recharge today. By tomorrow, your airtime is lower than expected. You did not call much. You did not buy a new data plan. Yet something is removing money from the line.

Here is how to investigate it properly.

Step 1: Check your active data bundle first

Use:

  • *323*4#
  • *310#
  • 2 to 323

If you have an active data plan that is set to auto-renew, it may be the cause of the deduction.

Step 2: Check service subscriptions through MTN menu

Dial *123# and inspect the subscription or service management section.

Look for anything you do not recognize, especially:

  • entertainment packs
  • caller tune services
  • news or sports alerts
  • lifestyle or premium services
  • any daily or weekly recurring charge

Step 3: Check recent MTN messages

This part is often ignored.

Go to your SMS inbox and search for messages from MTN around the time the deduction started. Many subscriptions send messages like:

  • “You have successfully subscribed…”
  • “Your service has been renewed…”
  • “Nxx has been deducted…”

Those messages can help you identify the exact service name.

Step 4: Open the myMTN app if the USSD menu is not clear

Sometimes the app gives more detail than the USSD menu.

Step 5: Contact MTN if the charge still makes no sense

If the deduction continues and you cannot find the service yourself, contact MTN customer care and ask them to list all active paid subscriptions on your line and help you disable them.

How to stop unwanted subscriptions on MTN

Once you find the service, do not stop at checking it. Cancel it immediately if you do not need it.

Here are the safest ways.

Method 1: Cancel it from the MTN subscription menu

  • Dial *123#
  • Open the subscription or manage services section
  • Select the service
  • Choose unsubscribe, deactivate, or stop renewal

Method 2: Cancel data auto-renewal through SMS

For many MTN data plans, MTN uses the NO + bundle code to 312 format to stop auto-renew.

Example pattern:

  • NO104 to 312
  • NO142 to 312
  • NO107 to 312

The exact code depends on the bundle you subscribed to.

So if you do not know your plan code, first identify the bundle before using the cancellation format.

Method 3: Use the myMTN app

If the app shows the active plan or service, turn it off there.

Method 4: Contact MTN customer care

If a service refuses to stop or you do not know the code attached to it, contact MTN support and ask them to remove the subscription manually.

How to check subscription balance on MTN

This depends on the type of subscription.

For data subscription balance

Use:

  • *323*4#
  • *310#
  • SMS 2 to 323

For value-added or entertainment subscriptions

There is no single universal “subscription balance” code that works for every MTN service because each service may have its own structure.

In many cases, what you really need is not a “balance” but one of these:

  • whether the service is active
  • the renewal date
  • the amount charged
  • how to cancel it

That information is usually easier to find through the MTN menu, the app, or MTN customer support.

How to check night plan balance on MTN

If you bought an MTN plan that includes night data, check it with the same MTN data balance channels:

  • *323*4#
  • *310#
  • 2 to 323

MTN now routes most data balance checks through these channels, including standard bundles and many bonus balances.

Can you check all MTN subscriptions with one single code?

Not perfectly.

And this is where many old posts mislead readers.

There is no one magic code that shows every possible thing connected to your MTN line in one clean list.

Why?

Because MTN services fall into different buckets:

  • normal data bundles
  • auto-renewing data bundles
  • caller tune or premium content subscriptions
  • entertainment services
  • account offers and bonus plans

So the practical answer is this:

Use a combination of methods

  • *123# for service or subscription management
  • *323*4# / *310# / 2 to 323 for data bundle checks
  • myMTN app for a broader account view

That combination gives you a much more accurate result than relying on one old shortcode from a random blog post.

Why many old MTN subscription articles are wrong today

You may still see older posts online saying things like:

  • dial one code to see everything
  • use outdated 131 or 312 patterns for unrelated services
  • use old cancellation codes without checking the plan type
  • treat data balance, subscriptions, and value-added services as the same thing

That is no longer a safe way to guide readers.

MTN has updated a lot of self-service flows over time. Some things still work through SMS or shortcodes, but the structure is more fragmented now.

That is why the better approach in 2026 is:

  1. identify the type of subscription first
  2. use the correct MTN channel for that type
  3. confirm whether the issue is data, auto-renew, or a premium service
  4. cancel it immediately if it is unwanted

The best way to manage MTN subscriptions without surprises

If you want to avoid random deductions in future, here is what I recommend.

1. Check your line after every new activation

Whenever you buy a bundle, wait for the confirmation message and confirm whether it is:

  • one-off
  • auto-renew

That small step can save you from accidental renewals later.

2. Keep MTN SMS alerts

Do not delete every MTN message immediately. Some of them tell you:

  • what you subscribed to
  • the renewal date
  • how much was deducted
  • the stop code

3. Use the myMTN app at least once in a while

Even if you prefer USSD, the app is useful for spotting active plans and balances faster.

4. Cancel services you no longer use immediately

Do not assume they will stop by themselves.

Many premium services are recurring.

5. Separate “subscription” from “data”

This one matters a lot.

If your problem is airtime deduction, do not check only data balance. Also inspect active paid services.

MTN codes related to subscriptions and data checks

Here is a simple table you can scan quickly.

TaskUpdated MTN code / method
Check MTN data balance*323*4#
Alternative data balance check*310#
Check data balance by SMSText 2 to 323
Check services or subscriptions on the lineDial *123# and open Manage Services / Subscriptions
Manage plans from appmyMTN app
Stop auto-renew for many data plansText NO + bundle code to 312

What to do if MTN subscription menu does not show the service

This happens sometimes.

You know airtime is going, but the menu is not showing anything useful.

Try this:

Option 1: Restart the phone and try again

It sounds basic, but MTN USSD sessions do fail sometimes.

Option 2: Use another MTN self-service channel

Try the myMTN app instead of USSD.

Option 3: Check old confirmation messages

Search your SMS inbox for the exact service name.

Option 4: Contact MTN support and ask a direct question

Do not ask vaguely.

Say this instead:

“Please help me list every active paid subscription and recurring service on this line, including value-added services and auto-renewing plans.”

That wording is better than just saying, “Why is MTN deducting my airtime?”

Frequently asked questions about how to check subscriptions on MTN

What is the code to check subscriptions on MTN?

For service subscriptions on your line, start with *123# and open the section for managing services or subscriptions. If you want to check your MTN data subscription or bundle balance instead, use *323*4#, *310#, or send 2 to 323.

How do I check active subscriptions on MTN in Nigeria?

You can check active subscriptions on MTN in Nigeria by dialing *123# and navigating to the service or subscription management section. If you mean active data bundles, use *323*4#, *310#, or SMS 2 to 323.

How do I check if I have subscriptions on MTN?

Use *123# first to inspect services attached to your line. Then also check your SMS inbox for renewal alerts from MTN. If you suspect the issue is data renewal, check your active data bundle separately with *323*4# or *310#.

How do I check my MTN data subscription?

Dial *323*4# or *310#, or send 2 to 323. That will show your active data bundle balance and often the validity period too.

How do I know if my MTN data plan is on auto-renew?

The easiest clue is repeated airtime deductions when your previous bundle expires. MTN usually asks whether you want one-off or auto-renew during activation. If you are not sure what you selected, check the bundle details in the myMTN app or use the cancellation format for the bundle if you want to stop renewal.

How do I stop unwanted subscriptions on MTN?

Use *123# to find and unsubscribe from active services on your line. For many MTN data plans, you can stop auto-renew by texting NO + bundle code to 312. If the service still does not stop, contact MTN customer support.

How do I check night plan balance on MTN?

Use *323*4#, *310#, or 2 to 323. MTN uses these channels for checking many data bundles, including plans that come with bonus or night allocations.

Can MTN deduct airtime because of subscriptions?

Yes. MTN can deduct airtime because of recurring value-added services, caller tune services, entertainment subscriptions, or data plans set to auto-renew. That is why checking both service subscriptions and data subscriptions matters.

Does the myMTN app show active subscriptions?

Yes, it can help you view active plans, balances, and some services attached to your line. It is often easier to understand than USSD, especially if you are trying to track deductions.

Is there one code to see all MTN subscriptions and bundles?

Not really. MTN services are split across different channels. Use *123# for service subscriptions and *323*4# / *310# / 2 to 323 for data bundle checks.

Can I cancel MTN data auto-renew without calling customer care?

Yes. For many MTN bundles, MTN allows you to cancel auto-renew by texting NO + bundle code to 312. You can also do it through the app or through the USSD flow during bundle management, depending on the plan.

Why is MTN still deducting my airtime after I cancelled a subscription?

There are a few possible reasons. You may have cancelled only the data plan but not the premium service, or the line may have more than one active subscription. Another possibility is that a renewal happened before the cancellation fully took effect. In that case, check both the subscription menu and your recent SMS alerts, then contact MTN if the charge continues.

Conclusion

If you want to check subscriptions on MTN today, do not rely on one old code from an outdated article.

Start with this simple rule:

  • use *123# for MTN service subscriptions and recurring services
  • use *323*4#, *310#, or 2 to 323 for MTN data bundle checks

That is the cleanest way to separate paid services from data plans and actually find what is deducting your airtime.

If you are troubleshooting a deduction on your line, check both sides before you conclude anything.

That one step is where most people get it wrong.

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