How To Do Sim Swap On MTN Fast
How To Do Sim Swap On MTN
Now, Losing your SIM card is stressful. No about about that.
You can’t make calls. No messages. No internet. It gets worse if the SIM is linked to your bank. You can’t receive OTPs. No transactions. But, there’s a solution. You can quickly do a SIM swap on MTN.
A SIM swap lets you keep your number. Same contacts. Same details. Just a new SIM card. MTN makes the process easy. But, you must meet the requirements.
Requirements For MTN SIM Swap?
Before you start, check if you meet these requirements:
- Your lost/damaged SIM must be registered.
- You must have a valid means of identification (NIN, Voter’s Card, etc.).
- You need the last five numbers you called or received texts from.
- You should know your last recharge amount and date.
- The new SIM card must be an MTN SIM.
- You may be asked for your BVN if linked to the SIM.
Now, let’s move on to how to do it.
Steps To Do MTN SIM Swap
- Walk into any MTN store or authorized dealer. Buy a new MTN SIM. Do not insert it yet.
- Take your valid ID. Go to any official MTN service center. Ask for a SIM swap.
- The agent you meet there will ask for your phone number. They will verify your identity. Be ready to answer questions about your SIM history.
- Give them a copy of your ID. Provide any other details they ask for.
- In some cases, MTN may charge a small fee. Be prepared.
- The agent will process your request. The new SIM will be linked to your old number. This takes a few hours. Sometimes, up to 24 hours.
- Once activated, insert your new SIM into your phone. Restart your mobile phone. Your number is back.
Alternative Method to do SIM Swap Via Self-Service (If Available)
MTN sometimes allows SIM swaps via USSD or online. This method is rare. If available:
- Dial *123*7*4# and follow the instructions.
- Or visit MTN’s official website and check for a SIM swap option.
If this method is not available, you must visit an MTN store.
What Happens After A SIM Swap?
- You get your old number back.
- Your contacts (if stored on SIM) may be lost. Always back up contacts.
- Your airtime and data balance remain the same.
- Your linked bank accounts still work.
- SMS and call logs are lost. Only saved messages remain.
How Long Does A SIM Swap Take?
It depends. Sometimes, within an hour. Other times, 24 hours. If it takes longer than you expect, contact MTN customer care.
Reasons MTN Might Reject Your SIM Swap Request
- Incorrect details.
- Your ID does not match the SIM registration details.
- Too many failed attempts.
- The SIM is flagged for fraud.
If rejected, try again. Ensure all details are correct.
FAQs About MTN SIM Swap
Can I Swap My MTN SIM Without A NIN?
No. MTN requires your NIN for a SIM swap. If you don’t have one, register your NIN first.
How Much Does MTN SIM Swap Cost?
The price varies. Some stores charge ₦1000, while others charge ₦500. Always ask first.
Can Someone Else Do The SIM Swap For Me?
No. MTN requires the owner to do the swap. You must provide your ID.
Can I Use My Old SIM After The Swap?
No. The old SIM is deactivated. It won’t work again.
What If My SIM Swap Takes More Than 24 Hours?
Contact MTN support. Call 180 or visit an MTN store.
Can I Do A SIM Swap If My SIM Is Blocked?
Yes. As long as the SIM is registered in your name, you can swap it.
Will My Bank Alerts Still Work After A SIM Swap?
Yes. Your number remains the same. Your bank alerts will continue as usual.
Can I Retrieve My Contacts After A SIM Swap?
If your contacts were saved on the SIM, they are gone. If saved on your phone or cloud, you can restore them.
Does A SIM Swap Affect My MTN Data Bundles?
No. Your data remains intact.
What If I Don’t Remember My Last Recharge Or Call Logs?
MTN needs these details to confirm you own the number. If you forget, visit an MTN office with your ID.
A SIM swap is the best way to recover your lost MTN number. It is simple but requires verification. Follow the steps correctly. Provide accurate details. Your number will be restored in no time.