How to Cancel Auto Renewal on Glo (2026): Latest USSD Code, SMS & App Methods
If you’re looking for how to cancel auto renewal on Glo, the quickest way is to send CANCEL to 127 from your Glo line. You can also manage your subscription through *312# or the Glo mobile app if you prefer using USSD or an app.
I know how annoying it can be.
You recharge your Glo line because you want to make calls or buy a different data bundle. Then, before you know it, your airtime disappears.
The reason is simple.
Your previous data plan was set to Auto Renewal, so Glo automatically renewed it as soon as it expired and your line had enough airtime.
The good news?
You can stop it in just a few minutes.
In this guide, I’ll show you the latest working methods to disable Glo auto renewal, explain what happens after you cancel it, and help you avoid unwanted airtime deductions in the future.
What Is Glo Auto Renewal?
Glo Auto Renewal is a feature that automatically renews your current data plan when it expires.
If you have enough airtime on your line, Glo simply purchases the same bundle again without asking you first.
Many people actually like this feature because it keeps them connected without having to remember renewal dates.
But if you want to switch to another plan or simply control your spending, it can become frustrating.
One thing many Glo subscribers don’t realize is that auto renewal doesn’t activate on every subscription automatically. It usually happens when you choose the Auto Renewal option instead of One-Off Purchase while buying a data plan.
How to Cancel Auto Renewal on Glo
There are several ways to stop Glo from renewing your data automatically.
The easiest methods are:
- Send CANCEL to 127
- Dial *312# and manage your subscription
- Use the Glo mobile app
- Contact Glo customer care if the above methods don’t work
I’ll explain each one below.
Method 1: Cancel Glo Auto Renewal by SMS
This is the simplest method and works on both smartphones and basic phones.
Here’s what to do:
- Open your Messages app.
- Create a new SMS.
- Type CANCEL in capital letters.
- Send it to 127.
If your request is successful, Glo will send you a confirmation message letting you know that auto renewal has been disabled.
I usually recommend this method first because it’s quick and doesn’t require navigating through USSD menus.
However, if you don’t receive a confirmation message after a few minutes, don’t worry. The USSD method below usually solves the problem.
Method 2: Cancel Auto Renewal Using *312#
Glo has gradually moved many customer services to the harmonized *312# menu.
Older articles online still recommend only *777#. While that menu may still work on some SIM cards, *312# is now the newer option Glo subscribers should try first.
Steps:
- Dial *312#.
- Select Data Services or Data Plans.
- Open your active subscription.
- Choose Manage Subscription or Cancel Auto Renewal if available.
- Confirm your request.
After processing, Glo should notify you that future automatic renewals have been turned off.
Method 3: Cancel Auto Renewal Using the GloOne App
If you manage your Glo account through the GloOne app, you can also disable auto renewal without dialing any USSD code.
Here’s how:
- Open the GloOne App on your phone.
- Sign in with your Glo number.
- Tap Data or My Active Plans.
- Select your current data subscription.
- Tap Cancel Auto Renewal.
- Confirm your request.
Once the request is successful, you’ll receive a confirmation notification or SMS from Glo.
The app is especially useful if you regularly buy different data bundles because you can manage everything from one place.
What Happens After You Cancel Auto Renewal?
Many people think cancelling auto renewal also cancels their current data plan.
It doesn’t.
Your current subscription continues working until:
- your data finishes, or
- the validity period expires.
The only difference is that Glo won’t renew the bundle automatically again.
For example, if you have a monthly 15GB plan with 10 days remaining, you’ll still enjoy the remaining 10 days after disabling auto renewal.
I’ve seen people rush to cancel because they thought they would lose their remaining data. That’s not how it works.
How to Check If Glo Auto Renewal Has Been Cancelled
After cancelling auto renewal, it’s a good idea to confirm that the request was successful.
You can do this in several ways.
Check Your SMS
The easiest method is to look for the confirmation message sent by Glo.
If you received a message confirming that auto renewal has been cancelled, you’re done.
Check Through *312#
Dial *312# again.
Open your active subscription details.
If auto renewal is disabled, your plan should now show as a One-Off Purchase or indicate that automatic renewal is inactive.
Check in the GloOne App
Open the app and view your active data plan.
If the Auto Renewal option is turned off, you won’t be charged automatically when the bundle expires.
Why Glo Keeps Renewing Your Data
If Glo keeps deducting airtime for data, one of these reasons is usually responsible.
You Selected Auto Renewal During Subscription
This is the most common reason.
Many subscribers quickly respond to USSD prompts without noticing they selected Auto Renewal instead of One-Off Purchase.
You Have Enough Airtime
Auto renewal only works when your line has sufficient airtime.
As soon as your bundle expires, Glo automatically purchases the same plan again.
The Cancellation Wasn’t Successful
Sometimes network issues prevent the cancellation request from going through.
Always wait for the confirmation SMS before assuming auto renewal has been disabled.
You Bought Another Bundle With Auto Renewal Enabled
One thing most users don’t realize is that every new subscription gives you another chance to choose between Auto Renewal and One-Off Purchase.
If you accidentally select Auto Renewal again, the cycle starts over.
What to Do If Auto Renewal Still Doesn’t Stop
If you’ve tried cancelling but Glo continues renewing your bundle, try these solutions.
Send the SMS Again
Text CANCEL to 127 one more time.
Wait for the confirmation message.
Try Another Method
If SMS isn’t working, use *312# or the GloOne App instead.
Sometimes one method works when another doesn’t.
Restart Your Phone
It sounds simple, but restarting your phone refreshes your connection to the network and may help pending requests complete.
Contact Glo Customer Care
If none of the methods work, contact Glo customer support and ask them to disable auto renewal from their end.
It’s also worth asking them to confirm whether multiple active subscriptions are linked to your number.
Common Mistakes to Avoid
Here are a few mistakes I often see Glo users make.
- Assuming data expiry automatically disables auto renewal.
- Ignoring the confirmation SMS after cancelling.
- Choosing Auto Renewal by mistake when buying a new bundle.
- Waiting until after airtime has already been deducted before trying to cancel.
- Deleting Glo subscription messages that could help confirm your settings.
Avoiding these simple mistakes can save you from unexpected airtime deductions in the future.
Can You Cancel Auto Renewal for All Glo Data Plans?
Yes.
Most Glo data plans allow you to disable auto renewal. This includes:
- Daily data plans
- Weekly data plans
- Monthly data plans
- Mega data plans
- Special promotional bundles (where supported)
However, a few promotional or bonus offers may have different renewal rules.
If you’re not sure about your current plan, check the subscription details through *312# or the GloOne App before the bundle expires.
Can You Turn Auto Renewal Back On?
Absolutely.
If you later decide you want your data plan to renew automatically, you don’t have to do anything complicated.
Simply buy another data plan and select Auto Renewal instead of One-Off Purchase during the subscription process.
Many people prefer this because they never have to worry about running out of data unexpectedly.
If you use the internet for work, online classes, or business, keeping auto renewal enabled can actually be convenient.
Is It Better to Use One-Off Purchase or Auto Renewal?
It depends on how you use your data.
Here’s a quick comparison.
| Option | Best For |
|---|---|
| One-Off Purchase | People who like choosing different data plans every time |
| Auto Renewal | Users who buy the same bundle every month |
| One-Off Purchase | Those trying to avoid unexpected airtime deductions |
| Auto Renewal | Busy users who don’t want interruptions |
Personally, I recommend One-Off Purchase if you regularly switch between different Glo data bundles.
It gives you complete control over your airtime.
Why You Should Cancel Auto Renewal
Auto renewal isn’t a bad feature.
In fact, it’s helpful for many subscribers.
But there are situations where turning it off makes more sense.
For example:
- You want to buy a different data plan next month.
- You’re travelling and won’t need data for a while.
- You’re saving airtime for calls.
- You want to compare Glo’s latest promotions before renewing.
- You’re planning to switch to another network temporarily.
I’ve seen cases where people loaded airtime to make important calls, only for the money to disappear because their monthly data bundle renewed automatically.
That’s exactly the kind of situation disabling auto renewal helps you avoid.
Frequently Asked Questions
What is the code to cancel auto renewal on Glo?
The easiest way is to send CANCEL to 127. You can also manage your subscription through *312# or the GloOne App.
Will I lose my remaining data after cancelling auto renewal?
No.
Cancelling auto renewal only prevents future renewals. Your current data remains active until it expires or is exhausted.
Can I cancel auto renewal before my data expires?
Yes.
In fact, it’s better to cancel before your bundle expires to prevent another automatic deduction.
Why is Glo still deducting my airtime?
Your cancellation request may not have been processed successfully, or you may have subscribed to another plan with auto renewal enabled. Confirm your subscription status through *312# or the GloOne App.
Does sending CANCEL to 127 cost money?
Normally, Glo does not charge for the cancellation request, though standard SMS charges may apply depending on your plan.
Can I cancel auto renewal for a daily data plan?
Yes.
Daily, weekly, and monthly data plans generally support auto renewal cancellation.
Can I stop all Glo auto renewals at once?
If you have multiple active subscriptions, you may need to disable auto renewal for each eligible subscription individually.
Does removing my SIM stop auto renewal?
No.
Auto renewal is linked to your subscription, not whether the SIM is inside your phone.
Can customer care cancel auto renewal for me?
Yes.
If the SMS and USSD methods don’t work, Glo customer care can help disable auto renewal on your line.
Can I subscribe again after cancelling auto renewal?
Yes.
You can buy another data bundle at any time. During the subscription process, simply choose whether you want One-Off Purchase or Auto Renewal.
Conclusion
Knowing how to cancel auto renewal on Glo gives you more control over your airtime and data subscriptions.
If you simply want the fastest solution, send CANCEL to 127. If that doesn’t work, use *312# or the GloOne App to manage your subscription.
Before every new data purchase, pay close attention to the renewal option you select. Many subscribers accidentally choose Auto Renewal without realizing it, then wonder why their airtime keeps disappearing.
Taking a few extra seconds to choose One-Off Purchase can save you from unwanted deductions and let you decide exactly when to renew your next Glo data plan.
