How To Cancel Caller Tune On MTN
Today, I will show you how to cancel Caller Tune on MTN. Caller tunes are the music or sounds that play for a caller while they wait for you to pick up the phone. Instead of hearing a standard ring tone, your caller hears a tune or song you have set. On MTN, this feature allows you to personalize the experience for people calling you.
On MTN, caller tunes are managed through a service called MTN CallerTunez. When you subscribe to this service, you can choose from a range of tunes to play for your callers. If you no longer want a caller tune or prefer not to have any, you can easily cancel it using various methods.
How To Cancel Caller Tune On MTN Using USSD Codes
- Dial the USSD Code: To cancel your caller tune, dial
*123*2*5#on your MTN phone. This code will direct you to the CallerTunez menu. - Follow the Prompts: After dialing, follow the on-screen prompts to navigate to the option for managing or cancelling your caller tune.
- Confirm Cancellation: Select the option to cancel your current caller tune. You will receive a confirmation message once the cancellation is successful.
Alternative USSD Codes for Managing Caller Tunes
If you encounter any issues with the above code, you can use *567# to access the CallerTunez service. From there, follow similar steps to manage or cancel your caller tunes.
How To Cancel Caller Tune On MTN Through the MTN App
- Open the MTN App: Launch the MTN mobile app on your smartphone.
- Log In: Enter your credentials to access your account.
- Go to CallerTunes: Find the CallerTunes section within the app’s menu.
- Select Manage Tunes: Choose the option to manage or cancel your current caller tune.
- Confirm Cancellation: Follow the prompts to confirm the cancellation of your caller tune.
Troubleshooting Common Issues with the MTN App
If you experience issues with the app, such as not being able to access the CallerTunes section or encountering errors during cancellation, try restarting the app or updating it to the latest version. If problems persist, contacting MTN customer support may be necessary.
How To Cancel Caller Tune On MTN via Customer Service
If you prefer to cancel your caller tune through customer service, you can contact MTN by dialing 180 from your MTN number. This will connect you to a customer service representative who can assist with cancelling your caller tune.
What to Expect When Cancelling Caller Tune with Customer Service
When you call MTN customer service, explain that you want to cancel your caller tune. The representative will guide you through the process and confirm once the cancellation is complete. Be prepared to provide any necessary account information to facilitate the cancellation.
How To Cancel Caller Tune On MTN Online
- Visit the MTN Website: Go to the official MTN website on your browser.
- Log In to Your Account: Enter your account details to access your profile.
- Navigate to CallerTunes: Find the CallerTunes section in your account settings.
- Manage Your Tunes: Select the option to manage or cancel your caller tune.
- Confirm Cancellation: Follow the on-screen instructions to confirm the cancellation of your caller tune.
Managing Your Caller Tune Preferences Online
Once logged in, you can also explore other features related to CallerTunes, such as selecting new tunes or updating your preferences. This can be a convenient way to manage all aspects of your caller tune service in one place.
FAQs
How can I confirm that my caller tune has been cancelled on MTN?
You will receive a confirmation message once your caller tune has been successfully cancelled. Additionally, your callers will no longer hear the previous tune when they call you.
Are there any charges for cancelling a caller tune on MTN?
Cancelling a caller tune typically does not incur additional charges. However, it’s always a good idea to check with MTN customer service or review your service terms for any specific details.
What if I accidentally cancelled my caller tune, can I restore it?
If you accidentally cancel your caller tune, you can easily restore it by re-subscribing to the CallerTunez service and selecting a new tune. Follow the same process you used to cancel but choose a new tune instead.
More FAQs About Canceling Caller Tune on MTN
1. How Can I Cancel My MTN Caller Tune?
To cancel your MTN caller tune, simply dial *410*5# and follow the prompts. You’ll be asked to confirm your action, and after that, your caller tune will be deactivated. It’s that easy!
2. Do I Need to Pay to Cancel a Caller Tune on MTN?
No, canceling a caller tune on MTN is absolutely free of charge. You won’t incur any costs when you choose to deactivate it. So, don’t worry about any hidden charges when you decide to remove it.
3. How Long Does It Take for My MTN Caller Tune to Be Canceled?
Once you’ve successfully sent the cancellation request by dialing the code, the cancellation happens immediately. Your caller tune will be deactivated within minutes, and you’ll hear the standard MTN ringtone or no tune at all when others call you.
4. What Happens If I Forget to Cancel My MTN Caller Tune After the Trial Period?
If you’re on a trial period for a caller tune and forget to cancel it, you’ll start incurring charges after the trial expires. MTN usually offers a 7-day free trial for some tunes, and if you don’t cancel before the trial ends, you’ll be automatically charged for the service. Make sure to cancel in time to avoid unnecessary charges.
5. Can I Reactivate My MTN Caller Tune After Cancelling It?
Yes, you can always reactivate your caller tune after canceling it. All you need to do is visit the MTN Music Plus service, browse the available songs, and choose your new caller tune. You can even choose to keep the same one you had before.
6. Will My Caller Tune Be Removed if I Switch My MTN Number?
If you switch to a new MTN number, your caller tune will not automatically carry over to the new number. You’ll have to subscribe to the caller tune service again for your new number if you want to have a specific song playing when people call you.
7. Can I Cancel My MTN Caller Tune Via SMS?
Yes, you can also cancel your MTN caller tune via SMS. Simply send “STOP” to 410, and you’ll receive a confirmation message saying that your caller tune has been deactivated. This is an alternative if you prefer not to dial codes.
8. Can I Cancel My MTN Caller Tune Using the MyMTN App?
Yes, you can use the MyMTN app to manage your services, including canceling your caller tune. Just open the app, go to the caller tune section, and you’ll find an option to deactivate it. It’s a convenient way to manage your MTN services in one place.
9. What If I’m Unable to Cancel My MTN Caller Tune with the Code or SMS?
If you encounter any issues when trying to cancel your caller tune using the code or SMS, it’s a good idea to reach out to MTN customer service. You can call them on 180 or chat with them via their online channels. They’ll assist you in resolving the issue.
10. Is It Possible to Change My Caller Tune Without Cancelling the Current One?
Yes, you can change your caller tune without canceling the current one. Just browse the available tunes on MTN Music Plus, choose your new song, and subscribe to it. Your previous song will automatically be replaced with the new one without any need to deactivate the old tune.
11. How Can I Check if My MTN Caller Tune Has Been Successfully Cancelled?
Once you’ve sent the cancellation request, you should hear the regular MTN ringtone when someone calls you. To double-check, you can also call your own number from another phone. If you hear the standard ringtone, then your caller tune has been successfully canceled.
12. Will Cancelling My MTN Caller Tune Affect My Network Service in Any Way?
No, canceling your caller tune will not affect your MTN network service. It’s simply a feature that plays a tune when people call you, and deactivating it will not interfere with your phone’s ability to make calls, send texts, or use data.
